Macungie Ambulance Reports Quality Efforts in 2012
Christopher Greb, operations manager of the Macungie Ambulance Corps, presents his annual year in review to Macungie Council.
Macungie Ambulance Corps worked on measuring quality in 2012 and was recognized for its efforts in at least a couple of ways.
Operations Manager Christopher Greb attended Monday's Macungie Council meeting to present his annual year in review for 2012 with some statistics to give residents of the five municipalities it serves — Macungie, Lower Mac, Alburtis, Upper Milford and Lower Milford — cause to be grateful and to be comforted by the Corps' scope and skill.
Here are five life-saving statistics for 2012:
1. Macungie Ambulance responded to 3,085 calls in 2012. Twelve percent, or 382, were in the Borough of Macungie.
2. The Special Operations Division, which responds to incidents above and beyond normal situations, offered aid at three mass-caualty incidents including two school bus accidents and one chemical odor incident, as well as three hazardous materials incidents.
3. Four members of the Macungie Ambulance Strike Team spent a week as part of the Pennsylvania EMS strike Team system assisting people in New Jersey after Hurricane Sandy.
4. Macungie Ambulance received two awards: the CARES award from the Heart Rescue Project at the Hospital of the University of Pennsylvania and the Gold Standard of Excellence award from the Eastern PA EMS Council.
5. For the first time, Macungie Ambulance sent out patient satisfaction surveys to 250 patients. Of the 30 percent that responded, the corps earned ratings of 91 percent or better in all eight survey categories. You can 2012 see the results on the Macungie Ambulance Corps website.
Gary Cordner
7:16 am on Tuesday, March 5, 2013
Nice report by Mr. Greb, providing not just activity statistics but some outcome measures related to patient care and customer satisfaction.
Benjamin Galiardo
8:31 am on Tuesday, March 5, 2013
As the liason between emergency services and Lower Macungie Township I commend Chris and his staff for an outstanding job they provide to Lower Mac and there residence both homeowners and businesses.
Chris Becker
9:18 am on Tuesday, March 5, 2013
The Macungie Emergency Services (Ambulance Corps);
Operations Manager Christopher Greb presented Council with a excellant report,
thanks again to Chris and his staff on a job well done.
Carl W
2:12 am on Thursday, March 7, 2013
From my days in Whitehall Emergency Squad, like Macungie Ambulance.
Just wondering - w/ all that territory & all those calls, does squad just respond from the one location??? Any volunteers???