Macungie Ambulance Reports Quality Efforts in 2012

Macungie Ambulance Corps worked on measuring quality in 2012 and was recognized for its efforts in at least a couple of ways.

Operations Manager Christopher Greb attended Monday's Macungie Council meeting to present his annual year in review for 2012 with some statistics to give residents of the five municipalities it serves — Macungie, Lower Mac, Alburtis, Upper Milford and Lower Milford — cause to be grateful and to be comforted by the Corps' scope and skill.

Here are five life-saving statistics for 2012:

1. Macungie Ambulance responded to 3,085 calls in 2012. Twelve percent, or 382, were in the Borough of Macungie.

2. The Special Operations Division, which responds to incidents above and beyond normal situations, offered aid at three mass-caualty incidents including two school bus accidents and one chemical odor incident, as well as three hazardous materials incidents.

3. Four members of the Macungie Ambulance Strike Team spent a week as part of the Pennsylvania EMS strike Team system assisting people in New Jersey after Hurricane Sandy.

4. Macungie Ambulance received two awards: the CARES award from the Heart Rescue Project at the Hospital of the University of Pennsylvania and the Gold Standard of Excellence award from the Eastern PA EMS Council.

5. For the first time, Macungie Ambulance sent out patient satisfaction surveys to 250 patients. Of the 30 percent that responded, the corps earned ratings of 91 percent or better in all eight survey categories. You can 2012 see the results on the Macungie Ambulance Corps website.